My order hasn't arrived

Modified on Wed, 31 Aug, 2022 at 10:05 AM

If your delivery date has passed and you haven't received your order, you can track it via the tracking link in the dispatch email we sent you or by logging into your Decoralist account and clicking on the 'My orders' tab. From here you'll be able to track your delivery with the designated courier.

If you're still concerned about where your order is, please contact us and one of our dedicated Customer Care Advisors will help track your parcel.

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