We'll send you an email confirmation for your order once it's been successfully placed on our system. As this is an automated email, please check your junk/spam mailbox. Sadly sometimes our emails end up there!
If this ha not been received and you have an Decoralist account please log in and you should see your order under ‘My Orders’.
If you can't see your order or you don't have an Decoralist account to check, then please check with your payment provider to see if a payment authorisation has been created.
If you do not have an account and have located your payment authorisation, please contact us. If payment hasn’t been authorised then your order hasn’t been successful and you will need to place it again.
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