How do I make a return?

Modified on Wed, 31 Aug, 2022 at 10:45 AM

Please email submit a Return Request here with your Order Number and ‘RETURN’ in the email subject line (Order #0000 RETURN). We will send you the paperwork and delivery address to complete your return. 

When organising a return, please send the item with care, using a trackable service to ensure that it reaches us without damage. Decoralist reserves the right to refuse a refund on your order, or issue a credit note for the original selling price if the product is not returned in a fully re-sellable condition. 

Your refund will be processed as soon as your item is received and been quality checked. Please be aware that refunds can take up to 10 working days to clear.

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